REX

  • REX

Regional Express (also known as Rex) is an Australian airline based in Mascot, New South Wales.It operates scheduled regional services.It is Australia’s largest regional airline outside the Qantas group of companies and serves New South Wales, South Australia, Victoria, North Queensland, Tasmania and Western Australia.

6 Total Score

6.4Expert Score
Cleanliness
6.4
Customer service
6.3
Food and Beverage
6.8
In-flight Entertainment
6.3
Check-in and boarding
6.4
5.6User's score
Cleanliness
5
Customer service
6
Food and Beverage
5
In-flight Entertainment
6
Check-in and boarding
6
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1 Comment
  1. 2.8
    Cleanliness
    50
    Customer service
    60
    Food and Beverage
    50
    In-flight Entertainment
    60
    Check-in and boarding
    60

    The one flight I took with REX was very dissapointing. The moment myself and my family boarded the plane, my disabled mother was asked to sit by the emergency exit and told that she would have to operate it if there was an emergency.

    After explaining that my mother was disabled and was not capable of doing that, the flight attendant begun raising her voice and getting very bossy. I asked if I could sit by the emergency exit instead, she said “NO” and continued ranting loudly. Quite simply shocked at this behaviour, I can’t see me flying with them again.

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