Royal Brunei Airlines

  • Royal Brunei Airlines

Royal Brunei Airlines is a national flag carrier airline of Brunei Darussalam, headquartered in the RB Plaza in Bandar Seri Begawan.

4.1 Total Score

3.4Expert Score
Cleanliness
3.6
Customer service
3.8
Food and Beverage
3.4
In-flight Entertainment
3.2
Check-in and boarding
3.1
4.7User's score
Cleanliness
4
Customer service
5
Food and Beverage
4.5
In-flight Entertainment
5
Check-in and boarding
5
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2 Comments
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  1. 2.9
    Cleanliness
    50
    Customer service
    60
    Food and Beverage
    50
    In-flight Entertainment
    70
    Check-in and boarding
    60

    The aircraft CPH-BKK on Royal silk service with seat configuration 2-2-2 up front is pretty old with Royal Silk using the old first class seating. Nice airplane, great staff and service.

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  2. 1.8
    Cleanliness
    30
    Customer service
    40
    Food and Beverage
    40
    In-flight Entertainment
    30
    Check-in and boarding
    40

    Very dated seat but good pitch there was no adjustment for heightening the seat back plus the top of the seat back was level with my neck. Very poor head support at each side of the top of the seat back. Very old fashioned in-flight entertainment system – grainy screen on each bulkhead with no choice of entertainment.

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