V Australia

  • V Australia
6.9 Total Score

6.2Expert Score
Cleanliness
6.1
Customer service
6.3
Food and Beverage
6.2
In-flight Entertainment
6.1
Check-in and boarding
6.2
7.6User's score
Cleanliness
7
Customer service
8
Food and Beverage
8
In-flight Entertainment
7
Check-in and boarding
8
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1 Comment
  1. 3.8
    Cleanliness
    70
    Customer service
    80
    Food and Beverage
    80
    In-flight Entertainment
    70
    Check-in and boarding
    80

    I was on Virgin Australia flight VA1 SYD to LAX on 24th November. Across the aisle from me, a nasty passenger tried to recline his seat all the way. Unfortunately, this hurt the passenger sitting behind him. After multiple interventions by the cabin crew, Mr Nasty claimed that the injured passenger had assaulted him. The unfortunate long-legged passenger was relocated. However, after Mr Nasty also harassed another passenger, the cabin crew moved both the long-legged passenger and the harassed passenger to business class.
    Bravo and well done cabin crew on VA1 24th November in avoiding what could have easily ended up as a fist fight !

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